“TMS President Sharon Merchant was extremely active in that process. This approach led to quality community outreach and enabled the public to be informed about the project.”
"In my role as Project Manager for the Rock Island Road (Sample Road to Wiles Road) project, I had the privilege of working hand in hand with TMS. TMS successfully executed their public involvement duties from writing the Community Awareness Plan to staffing and organizing the public workshop, including documenting all public comments."
“TMS works well with our professional staff to ensure a seamless approach to informing our elected officials, residents, businesses, media and other important stakeholders. They are responsive and knowledgeable about our city and our projects. They have organized and staffed public meetings, designed mailers and door hangers, built project databases, provided social media and made sure that all MOT changes were well publicized.”
“The Merchant Strategy, Inc. (TMS) has provided excellent public involvement services to the Town of Palm Beach. TMS listened to our needs, developed a plan, and worked well with our professional staff and consulting engineers to provide project newsletters, a public meeting, and a press conference. They were easy to work with and made sure our residents were well informed.”
“TMS is easy to work with and provides excellent service. We enjoy working with them and would highly recommend them to any team needing professional public involvement service. They attended project meetings and recommended an appropriate pubic involvement plan based on the requirements of the project. This included planning, staffing, and facilitating two public meetings, collateral materials, notification letters, and all other items in collaboration with the project manager.”
"We worked with TMS on a Boynton Beach Stormwater and Main Improvement project. TMS provided monthly newsletters and social media updates to keep the community informed about the project. It was a pleasure to work with TMS. The staff is extremely professional and dedicated to providing excellent service."